How is the global pandemic affecting Be You YXE?
Due to the Covid-19 pandemic orders may be delayed beyond our normal timeframe. Printing of your product and shipping are currently slower than normal. We appreciate your support and understanding.
We are still open and our printing and shipping partners are doing everything the can to keep their employees safe as well as get you your order ASAP!
For all our printed and embroidered apparel we recommend machine washing the garment inside-out, in a gentle cold cycle, with a mild detergent and with similar colours. Hang to dry always works best. Cool iron inside-out if necessary. Do not iron directly on the print. Do not dry clean.
How should I clean my hats?
We suggest you hand wash your hats instead of placing them in the washing machine. This will help retain the shape of the hat and it will not diminish the embroidered design. Wash with a mild detergent (not bleach), in lukewarm water. If there are any spots that need scrubbing, gently use a soft brush.
What is your exchange/return policy?
Our ultimate goal is that you are excited with your purchase when it arrives. If for some reason you aren’t we will gladly refund your money or exchange it for something of equal or lesser value. Some conditions may apply. We are always happy to discuss your purchase. Just send us a message.
Does Be You YXE ship around the world?
We ship all around except to the following countries: Cuba, Iran, Crimea, Syria and North Korea.
How long does it take to get my order?
Once your order is placed it is fulfilled in 2-7 business days and then shipped in 5-10 Business days. A typical order can take 3 weeks to arrive at your door. Customs may delay shipping times beyond our control. We track all our orders to watch that they get to you ASAP.
Due to the Covid-19 pandemic orders may be delayed beyond our normal timeframe. Printing of your product and shipping are currently slower than normal. We appreciate your support and understanding
Do you have stock on hand?
We are a print on demand company, therefore we usually do not have much stock at our corporate location. All our orders are fulfilled and shipped directly to you.
Where are your clothing and apparel created/printed?
We have locations in the United States and Europe that print and create our clothing and apparel. This allows us to ship around the globe easily to you.